This email this AM from NSTAR’s new community representative to the Town of Medfield, in response to Richard DeSorgher’s recent list of “frustrations” sent to NSTAR – progress to be made –
8/12/2013 10:09AM
Re: fw: Frustration with NSTAR
Lopes, Jack
Selectman Osler L. Peterson
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Mr. Peterson,
As a follow up to your email in regards to the 8 issues as stipulated in the email below, I met with our Walpole Service Center and below is the follow up from NSTAR:
1) A Walpole supervisor stopped by the Medfield Highway Garage and spoke with a Mr. Kennedy, Mr. Kennedy stated that they were not ready for NSTAR, they first must do some site work in order for the NSTAR truck to have access to the site, this morning we received a call from Mr. Kennedy that the site is now ready for NSTAR and we have committed a truck to be on site this Wednesday.
2) NSTAR Walpole Service Center would like to have the pole number or street address for the location of the pole that was installed through a drainage pipe on Eastmont Rd.
3) NSTAR Walpole Service Center will be on site today to remove the double pole at the Robert McCarthy Blacksmith Shop Historical Monument.
4) I will work with the Walpole Service Center regarding the double poles once I receive the priority list from the Town of Medfield.
5) I will check with our Vegetation Management Group to see what can be done regarding the tree trimming on the NSTAR’s Transmission Right of Way on Route 27, and how we can better communicate with the town in regards to future tree trimming.
6) In regards to the pole on Fairview Rd, NSTAR will bring out some
gravel, either today or tomorrow and fill the hole at the base of the pole.
7) The coils of wire on Clark Rd. and Elm St. are either Verizon or
Comcast, they do not belong to NSTAR.
8) The plastic box at Phillip St. and Fairview Rd. is a termination box
that belongs to Verizon.
Thank you, please let me know if you have any questions.
Jack Lopes, CEM
Community Relations & Economic Development Specialist
Northeast Utilities
One NSTAR Way – Walpole
Westwood, MA 02090
Telephone: 508-660-5251
Fax: 508-660-5240
http://www.nu.com
From: “Osler L. Peterson”
To: Jack Lopes/NUS@NU,
Cc: Michael Sullivan, Kristine Trierweiler
Date: 08/08/2013 11:52 AM
Subject: fw: Frustration with NSTAR
Mr. Lopes,
Thank you for meeting with the Medfield town administrators and your follow up email to their assistant. I am one of the other Medfield selectmen, and look forward to meeting you. However, I am writing because I wanted to assure you that it is not just one of the selectmen who has been frustrated with the issues Richard DeSorgher detailed so well, it is all of the selectmen. So, thank you in advance for seeking to resolve these matters as soon as possible.
Also, despite our frustrations at times, please know that we are greatly appreciative of many things related to NSTAR, most especially the relationships with and past assistance from both Barry Salvucci and Penni Conner to the town.
Thank you for your courtesies and assistance with resolving these current matters. Please let me know if you have any questions.
Best,
Pete
Osler L. Peterson, Attorney at Law
PETERSON | Law
580 Washington Street, Newton, MA 02458
66 North St, PO Box 358, Medfield, MA 02052
T – 617.969.1500
T – 617.969.1501 (direct)
M – 508-359-9190
F – 617.663.6008
osler.peterson@verizon.net
http://mysite.verizon.net/osler.peterson/
Medfield Information at: Facebook, https://medfield02052.wordpress.com/ &
—– Original Message —–
From: Jack Lopes
Sent: Thursday, August 08, 2013 9:49 AM
To:
Subject: Frustration with NSTAR
Good morning Mr. DeSorgher:
First I would like to apologize for the frustration that with have been
getting from NSTAR, as of Monday, August 12th, I will be the new Community Relations Specialist for the Town of Medfield, I have started to looking into the items listed below, I met with Mike Sullivan and Kristine Trierweiler yesterday afternoon and our priority is to get item 1 resolved ASAP, I will be meeting with the Manager of our Walpole Service Center later today to get a time table for this, the other item regarding the 200+ double poles I have asked Kristine to get me a priority list so that we can address those first, the other items on the list will be patrolled by an NSTAR supervisor today and tomorrow and I should have a list by Monday.
again, I apologize for the frustration that NSTAR has caused you and the Town of Medfield and look forward to work with you and the town.
Thank you.
Jack Lopes, CEM
Account Executive
Northeast Utilities
One NSTAR Way – SUMSW340
Westwood, MA 02090-9230
Telephone: 781-441-8236
Fax: 781-441-3194
http://www.nu.com
Frustration with NSTAR
At last nights Selectman’s meeting, I expressed frustration with the lack of cooperation Medfield has been receiving from NSTAR. It took place during a hearing we held concerning the request by NSTAR to place an additional electrical pole in the North Street sidewalk to service Statbucks. While the NSTAR representative at the meeting was not the culprit of my frustration, I felt I had to begin somewhere in trying to get through to NSTAR, as the normal means of communications have fallen on deaf ears to date. The following were my points of frustration:
1. NSTAR is holding up a $10 million dollar public works project, the new Medfield Highway Garage, with their refusal to remove one live electric pole—Two months have now gone by since the town ’s first request and constant requests via telephone calls and e-mails since then. The Town has already had to spend extra money by having an engineer redesign a new route for the water and sewer lines, as originally they were to go near the existing pole. The drainage, however, can’t be moved and is currently being held up. All the drainage, manholes, etc on the north side of the complex can not be connected to the retention pond close to Route 27 because the pole is in the way. The highway department is afraid to run the drainage next to the live pole as it is in sandy soil and they fear the pole will collapse when they dig next to it. They asked, as a
compromise, since NSTAR won’t schedule the removal of the pole, will they at least send a truck for one hour to hold the pole upright so the DPW can dig the drainage past the pole to connect it to the retention pond. Still no action from NSTAR. We have been lucky to date that it has been dry.
Rain will cause flooding and disruption on the north site of the site as
the water will have no where to go—The existing gasoline/diesel tank on site that holds all the fuel for all our town vehicles needs to be moved.
It can’t become operational until the NSTAR pole is moved. This is costing the taxpayer of Medfield extra money as all our highway vehicles now have to go to Randy’s Irving Station and pay a higher gas and diesel price —I think Medfield deserves a rebate off our town electric bills for the extra costs NSTAR is causing us to spend.
2. There is an NSTAR pole on Eastmont Road that they put through the town drainage pipe, causing flooding and water in the street during heavy rains. The road and drainage is on a hill, resulting in rain water rushing down the drainage system and hitting the pole that is blocking the pipe.
For three years our highway department has been after NSTAR to remove the pole from of the drainage pipe— Said one town highway official “they just wear you down, you keep after them, they don’t respond, you get tired of getting after them, they wear you out and they win, as nothing gets done and the problem remains.â€
3. The Robert McCarthy Blacksmith Shop Historical Monument on Janes Avenue was dedicated in 2011 on the site of Robert McCarthy’s old blacksmith shop. It commemorates not only Mr. McCarthy but memorializes the history of blacksmithing in Medfield. Smack in the middle of the site are ugly double telephone poles owned by NSTAR. NSTAR was asked to remove the unused pole that is strapped to the one in use. This request was put in well before the dedication.- Selectman Pete Peterson personally called NSTAR letting them know the importance of the memorial site. To date,
despite additional requests, nothing has been done. I asked the NSTAR official when that double pole will be removed from the memorial site?
4. I have now counted almost 200 double poles along Medfield streets—(and have not completed every street yet) My question to NSTAR was how do you justify breaking the law, as that is exactly what NSTAR is doing, breaking the law: State law, Chapter 164, Section 34B requires double poles to be removed within 90 days because they are unsightly and pose a safety hazard. The law, however, applies no penalty, so NSTAR flaunts the law and the double poles add up in the communities. Bills to place a $1,000 fine
per pole have been defeated in the state legislature to date. My question to NSTAR was when will you comply with the law and remove all the double poles from Medfield?
5. High tension wires run through Medfield and cross Rt. 27 just past the Gary Dive area of town. Without the common decency of notifying the town, large swaths of trees were cut down in and along an expanded area of the existing high tension lines. I fully understand the reasons why you don’t want high growing trees to get near high tension lines. My question was why was Medfield not notified about the cutting? Brush and low growing trees used to shield the view of the hi-tension lines from Rt. 27. That brush and tree growth that was along RT 27 was also cut down, leaving the now unsightly view of a barren wasteland. The brush and trees were not that tall but at least they shielded the unsightly view. My question was when will the brush/tree growth that was cut down along RT 27 be replaced with planting new low growing brush/trees. It was interesting that the brush and trees were kept along Hartford Street in Dover. For some reason the brush shield was kept for Dover but cut it down in Medfield.
6. The pole on Fairview Road(pole #101-2) has a hole in the ground next to a double pole that now goes under the street. I fear it is about to cause a sink hole as rain water continues to travel into the now expanding hole. My question was when will that be fixed?
7. There are coils of wires hanging from NSTAR poles and laying on the sidewalks and ground. While not live wires, I still fear this is a danger to kids. I have numerous examples including poles on Clark Road and Elm Street. My question was when will they be removed or raised to a higher level on the pole?
8. There is a plastic transformer of some sort lying on the ground that has been there since Tropical Storm Sandy on Philip Street @ Fairview Road. I am not sure what that is, but it should not be lying on the ground for kids to get into. My question was when will that be removed or returned to its original location high up on the pole?
I believe our only recourse, as we are getting no respect or cooperation from NSTAR, is to ask the commissioners of public utilities to come to a selectmen’s meeting so we can voice Medfield’s concerns to the only agency that has control over the utilities. The Department of Public Utilities are made up of: Ann G. Berwick, chair, Jolette A, Westbrook and David W. Cash.