Dear Board of Selectmen,

As your Area Agency on Aging and Aging Services Access Point I wanted to share HESSCO’s latest reports. Attached please find the 2018 Annual Report for HESSCO and a Medfield-specific Community Impact Statement. We are making a new effort to ensure that our community leaders are aware of our efforts within their town. Please do not hesitate to reach out with any questions or comments.


Sheryl Leary

Director of Planning and Community Development

One Merchant Street
Sharon, MA 02067
781-784-4944 (TTY)
Fax: 781-784-4922

FISCAL YEAR 2018 COMMUNITY IMPACT STATEMENT TOWN OF MEDFIELD – ALL SERVICES Sources: HESSCO Agency Summary Report; 2018 Client Satisfaction Survey of Case Management 98 Visits Assessing needs and coordinating services in Medfield in Fiscal Year 2018 4,408 Hours Homemaker, Chore, Personal Care or Companion Services provided to Medfield residents in Fiscal Year 2018 $179,394 Cost of all services provided to Medfield residents in Fiscal Year 2018 97% HESSCO survey respondents who say that the Care Management Staff involves them in discussing and planning for services 96% HESSCO survey respondents who say that their situation has improved because of the services their Care Manager has arranged Keeping the Consumer at the Center of All Care What do HESSCO Consumers say about our services… “I'm very impressed with (Care Manager) in the way she looks out for my well being. She looks ahead to determine future needs I may need or require. She has a willingness to listen and discern.” “HESSCO care with the guidance of (Care Manager) has absolutely changed the quality of my mother's life. The excellent care she receives in services is outstanding. Everyone is so professional and kind. They treat her and our family like their own family!! Thank you so much HESSCO and (Care Manager)!” “Great Team!” 9,758 Meals Provided to Medfield residents in Fiscal Year 2018

Care 1,562 Seniors Received 327,251 Hours of Homemaker, Chore, Personal Care or Companion Services Hot Meals provided to homebound or isolated seniors in the community Visits Made to assess care needs and coordinate services 162,988 3,146 Support 781 Volunteers gave 40,226 Hours of Service Calls came into HESSCO for information and to connect to services 5,295 Solutions SHINE Counselors had 3,779 Contacts with Seniors and spent 3,103 hours providing health insurance counseling HESSCO protective services responded to 606 reports of abuse and neglect 2018 Annual Report REVENUES EXPENDITURES Total Revenues $14,756,668 Total Expenditures $14,358,593 Contracted Client Services $7,998,935 State Contracts $11,548,674 Federal Contracts $540,207 Private Contracts $2,040,484 Client Fees and Donations $460,099 Fundraising $148,518 Other Revenue $18,686 Client Related Program Costs $4,082,735 Nutrition & Subgrants $1,218,683 Administration $1,058,240 One Merchant Street Sharon, MA 02067 Phone: 781-784-4944 V/TTY Email: info@HESSCO.org Website: www.HESSCO.org HESSCO is a 501(c)3 not-for-profit organization funded in whole or in part by contracts with the Massachusetts Executive Office of Elder Affairs and the US Administration on Community Living. HESSCO Mission and Board of Directors As the Aging Services Access Point (ASAP) and Area Agency on Aging (AAA), HESSCO’s mission is to provide South Norfolk County elders, caregivers and individuals with disabilities the opportunity to live life with dignity, independence, self-determination, and to achieve the highest possible quality of life. DONORS: David Adams Kelly Andre Anonymous Beverly Barbell Norma Barr Robert Barry Carolyn Baxter Linda Beaulieu Karen Becker Martin Becker Tina & Bill Belanger Marilyn Benjamin Ellen & Michael Bergeron Judith Black George Blumental Bridget Boles Anthony Bowser Lois Brown Al Bugeau Mitchell Burek Eunice & John Cadorette Cynthia Cheek Bo Clark Mary Ellen & Warren Cobb Susan & Leonard Conlin Susan & Bruce Creditor Lois & Philip Czachorowski Vera Dashkevich Mary & Dan Davis Jayne & William Davis Marcia & Richard Defanti Timothy Dineen Janice Dolan Richard Donovan Dennis Donovan Tom Driscoll James Duggan John Feist Sandra & Samuel Fish Sharon Fishbein Dennis Flaherty Bill Flemming Elvin Fowell Merle Franke Sharon Gallagher Chandra Ganapathy Constance Geiger Sheila Pallay & Herbert Glickman Gloria Greenfield Joanne Grossman Whit Hall Anne Heller Eunice Hildebrandt Gunta Hirsch J. Chuck Hrenchuk Vicky Hunt Marjorie Huse Dana Hyland John Jamieson Judy John Madhav Kacker Lakshimi Kailasam Frances Kenney Jerilyn & Joseph King Richard King Phyllis Kivi Bonnie & Laurence Klane Joan Klaus Karen & Dennis Kraez Enid Kublin Resa Kuhne Alice Kumer Linda Lacke Sheryl Leary Arkady Leon Rosamond & George Leonard Christopher Leong Gloria Lind Roy Lockhart Janet & Paul Logan Valerie Lomus George & Lyne Loomis Barbara Lund Lauren Lynch Eileen & Richard Mackey William Macphee Kathryn Maguire Elia Marganella Nancy & John Martin Mary Jean McDermott Marsha Medalie Lisa Meomartino Paul Meskonis Mary Ellen Morency R & S Nachowitz Diane Needle Maura Neely Maria & James Neville David Norton Susan & Howard Novick Lorraine Nye Anne & G. Russell Nykvist Elinor & Norman Ober Loretta O’Brien, JD Maureen Osolnik Heidi Fieldstone & Howard Ostroff Daniel Paolino Beverly Perkins Asnah Perlman Robert Pierson Dorothy & Robert Pike Kathleen Powell Florence Preisler James Quinn Marjorie Readdy- Sullivan Marie & Dennis Ross Elissa Royal Wendie Salisbury Paul Samuels Eileen Morgan & Alfred Sanders Richard Schantz Heather Scott-Wisehart Mary Shea Brian Shea Linda & John Sheehan Kathleen Sherbrooke Ann Marie Sheridan Liz & Dick Shiers Brian Silver Delores Somerville Barbara Stavros-Lynch Steven Steckel Deborah Terry Alexandra Tingus Andrea & William Traut Paula Trieger Russel L. Tupper, II Susan & Jim Warram Nat Weiner Gail White Annette White Donald Wightman Elaine Winer Ann Wood John Young Jane & Richard Zoppo IN HONOR OF: Steve & Lauren Adams Lenora Culley Margaret C. Duggan Margaret Marder Peggy McDonough Norwood Meals on Wheels Norman Ober Peg & Dick Patty Pomerleau’s 40 years with HESSCO Judy Rice Renee and Stuart Rotman Jane Shea The Generous Staff at HESSCO Westwood Meals on Wheels Volunteers IN MEMORY OF: Ralph Baker Sr Ellen Cobb Aldo D’Angelo Jackie Grosser Bruno Hirsch Rose Hrenchuk Barbara Hyland Vijai Kacker Donald King Bill Kivi Arnold Kublin Richard Lind, Sr. Ruthie O’Callaghan Howard Pierson Lillian Samuels Barbara Soares Helen Stavros Anita Sullivan Evelyn Thompson Herb and Micki Tobin CORPORATE DONORS: 2Sisters Senior Care Advisors Abbott Care Accelerated Performance Rehabilitation Amada Senior Care Anodyne Corporation Associated Home Care, Inc. Brigham & Women’s Mass General Health Care Center Bank of Canton Bateman Senior Meals BAYADA Home Health Care Be Safer at Home Best of Care Brian F. Mahoney, Attorney at Law Bridges by Epoch at Westwood Brightview Canton Central Auto Team CertainTeed Roofing Products Group Charles D. Sheehy, Inc. Charlwell House Charm Medical Supply Community Rehab Care Community VNA Cornerstone at Canton Cornerstone at Milford Dedham Institute for Savings Deutsches Altenheim Douglas A. King Builders, Inc. Ellis Nursing & Rehab Center Emerson Auto Service Corp Foxboro Lions Club Friendly Care, Inc. Friends of Foxboro Seniors Gillooly Funeral Home Greater Boston Home Health Care Hellenic Nursing & Rehab Center Hockomock Area YMCA Home Healthsmith Home Instead Senior Care Hope Health Insurance Advice & Advocacy for Seniors Julia Ruth House Koopman Lumber & Hardware Maples Rehabilitation & Nursing Center Medical Resources Home Health Members Plus Credit Union Middlesex Savings Bank Natale Company & Safety Care Needham Bank New Outlook Homecare Next Monitoring Inc. Norfolk Lions Club Norwood Bank Norwood Hospital Norwood Hospital Medical Staff Old Colony Hospice & Palliative Care Optimal Home Health Orangetheory Fitness - Walpole Original Congregational Church of Wrentham O’Sullivan & Connolly P.C. Pawtucket Credit Union Philips Lifeline Pipefitters Union 537 Plan of Mass & Rhode Island Pond Home QRGA, LLP Certified Public Accountants Rea-Craft Press, Inc. Rehabilitation Associates Right at Home Boston Southwest Rockland Trust Rotary Club of Foxboro Rubin, Hay & Gould Salmon VNA & Hospice Samuel, Sayward & Baler LLC Scituate Boat Works Senior Aerospace Metal Bellows Senior Whole Health Sharon Credit Union Steward Homecare & Hospice Sunrise Senior Living The Arbors at Stoughton The Branches at North Attleboro The Dedham Exchange The Doolittle Home The Julia Ruth House United Church in Walpole Vision Care Specialists Walpole Co-operative Bank Wegman’s Supermarket Company Whitney Place at Sharon Windrose at Weymouth Wingate at Norton Wingate at Sharon Wingate Residences at Boylston Place Wingate Residences at Needham Wingate Residences at Norton Wingate Residences at Weston Wizard Computer Services Zalkin Law Firm GRANTS/TRUSTS: Community Health Network Area 7 Fidelity Charitable Grant Joan Gallivan Fund Katharine C. Pierce Trust T/U/W Mansfield Bank Charitable Foundation Metrowest Health Foundation, Inc National Association of Nutrition & Aging Services Programs The Saint-Gobain Corporation Foundation Washington Trust Co Charitable Fund BOARD OF DIRECTORS Maria Neville, President Valerie Comes,Vice-President Jamie Brenner Gutner, Treasurer Helen M. Rice, Clerk Paul Bergeron Gerald Calhoun Jeanne Callahan-Lydon Debra Connolly ADVISORY COUNCIL MEMBERS Paul Bergeron, Chairperson and Board Liaison Paul Dumas,Vice-Chairperson Rebecca Annis Emily Conrad Paul Dumas Pat Gavin Kathryn Maguire James Fitzpatrick Caitlin Gibbs Doris Ann Gladstone Anne S. Heller Vicky Hunt Julia Irvine Frances Kenney Linda Connor Lacke Betty Lethin Marybeth Lynch James Pellegrine Cindy Peterson Maryann Sadowski Sandra Tocman Every gift is appreciated. If you made a donation between July 1, 2017 and June 30, 2018 and your name is not listed, please accept our apology and let us know. Member of the Metrowest Aging and Disability Resource Consortium (ADRC) Fran Padula Lyssa Phillips James Timilty Senator Walter Timilty Cindy Wilson201130-HESSCO Annual Report 2018_Page_2

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